Privacy
This Privacy Policy (hereinafter referred to as the “Policy”) applies to all information that the website YOY Neo Bistro (L.L.C.), located at https://www.yoy.rest, may collect about its users during the use of the website, programs, and services.
1. Definitions
1.1. For the purposes of this Policy, the following terms are used:
1.1.1. “Website Administration” – authorized employees managing the YOY Neo Bistro website on behalf of YOY Neo Bistro (L.L.C.), responsible for organizing and conducting personal data processing, defining the purposes and scope of personal data processing, and performing operations involving such data.
1.1.2. “Personal Data” – any information related to an identified or identifiable individual (data subject).
1.1.3. “Processing of Personal Data” – any operation performed with personal data, whether automated or manual, including collection, recording, storage, use, transfer, anonymization, and destruction.
1.1.4. “Confidentiality of Personal Data” – a mandatory requirement for the website administration or any other party with access to personal data to prevent their dissemination without the subject’s consent or other legal basis.
1.1.5. “User” – any individual accessing the website https://www.yoy.rest via the Internet.
1.1.6. “Cookies” – small data files sent by the website and stored on the user’s device, enabling the website to recognize the user's browser during subsequent visits.
1.1.7. “IP Address” – a unique network address of a device in a network using the IP protocol.
2. General provisions
2.1. By using the website https://www.yoy.rest, the User agrees to this Privacy Policy and the terms of personal data processing outlined herein.
2.2. If the User disagrees with the terms of this Policy, they must discontinue the use of the website.
2.3. This Policy applies only to the YOY Neo Bistro website. The Administration is not responsible for the practices of other websites the User may access via links available on the YOY Neo Bistro website.
2.4. The Administration does not verify the accuracy of the personal data provided by the User.
3. Scope of the Policy
3.1. This Policy outlines the obligations of the Administration regarding non-disclosure and safeguarding of personal data provided by the User when registering on the website or making reservations.
3.2. Personal data authorized for processing includes but is not limited to:
Full Name
Contact phone number
Email address
Date and time of reservation
Specific preferences or requests
3.3. The website may automatically collect the following data:
IP address
Cookies
Browser information
Date and time of access
Referring pages
3.4. Any additional personal information will be securely stored and used exclusively as outlined in this Policy.
4. Purposes of Data Collection
4.1. Personal data may be used for:
User identification for reservations or communication.
Providing personalized resources on the website.
Contacting the User regarding bookings, updates, or inquiries.
Enhancing security and fraud prevention.
Sending newsletters, promotions, or updates, subject to User consent.
5. Data Processing and Sharing
5.1. Personal data processing is performed without time limitations using lawful methods, including automation.
5.2. Data may be shared with third parties only as necessary for service delivery (e.g., payment systems, reservation systems) or as required by law.
5.3. In case of data loss or breach, the Administration will notify the affected Users promptly.
6. User Responsibilities
6.1. Users must provide accurate and updated personal information for effective communication and service delivery.
6.2. Users must inform the Administration of changes to their personal data.
7. Administration Responsibilities
7.1. The Administration shall:
Use personal data only for purposes specified in this Policy.
Ensure data confidentiality and prevent unauthorized access.
Take necessary measures to protect data from loss, misuse, or alteration.
8. Liability
8.1. The Administration is responsible for damages incurred by the User due to unlawful use of personal data, except in cases outlined in this Policy.
8.2. The Administration is not liable if personal data:
Was publicly available prior to its disclosure.
Was obtained from a third party.
Was disclosed with the User's consent.
9. Dispute Resolution
9.1. Before taking legal action, the User must submit a written claim to the Administration.
9.2. The Administration will respond within 30 calendar days.
9.3. If no agreement is reached, disputes will be resolved in accordance with applicable UAE laws.
10. Amendments
10.1. The Administration reserves the right to modify this Policy at any time. Changes become effective upon posting on the website unless otherwise specified.
10.2. Users are encouraged to regularly review the Policy for updates.
11. Contact Information
For questions or concerns about this Policy, please contact us via the information provided on our website: https://www.yoy.rest/privacy.